DMCA Notices Are Taken Seriously And Can Get Your Account Banned
April 22th, 2012
Over the past couple of days we had on average 10-12 DMCA notifications / day, all pertaining to training materials uploaded on our site. All removed in 24-48h after verifying the IP ownership.
Several file servers are offline for maintenance (work in progress)
March 05th, 2012
This is a reminder to anyone using our service - you're welcome unless you abuse it. Read the Terms of service carefully - if you breach them, it's game on - from removed files (you'll get a message stating the reason when trying to access them) to banning your account.
We don't like it when it happens, but it's the law - and the law does now make distinction between Premium, registered or free users - it's the same for all of us. And abiding by it is part of the license we have to operate this site legally.
If you use the platform to store your own files as backup, remember to un-check the Public option, don't post links anywhere publicly and ideally use the password option to protect the files further. Anything different than that (and infringement notices come with links to forum pages where our download URLs had been made public on purpose) is enough to get your account disabled or banned.
If you don't agree to these rules, please go use some other service.
If you do, thank you for your understanding and cooperation - we really appreciate having you onboard.
We have to make some infrastructure changes and are forced for the time being to take some of the file servers offline.
Torrent leeching access open to Registered users for a day (closed)
February 03th, 2012
Normal service will resume once the work is complete.
Many thanks for your patience.
We are experimenting again with the Torrent module - today we will open it to free users (you must only Register) and run some load and behavior tests.
February 01th, 2012
As always, do not hesitate to send us your feedback and ideas.
Mark, on behalf the RaviShare.com team
UPDATE: The maintenance work was completed and the service returned to production. Please contact support if you experience any issues.
Free accounts restricted due to recent abuse (updated)
January 27th, 2012
We are undergoing maintenance and expect limited availability over the next 24h.
Registration of new users has been disabled temporarily for site maintenance.
All Premium subscriptions will be extended to compensate for the inconvenience.
If you have any questions or concerns please use the Contact Us form to ask for assistance.
Thank you for your patience and support.
Unplanned upgrade afecting our service (complete)
June 06th, 2011
We got a message today from a user who did not want to be called a freeloader and chose to close his regular account. He did not seem to have ever abused the service, though. I agree that is a dangerous generalization, and would like to apologize to anyone who felt the language was inappropriate. But I won't censor the original post, as that would be really lame. The service has been stable since the restriction was put in place, and things will have to stay this way until time comes to move on and decide how will the website evolve.
Thank you for your patience and frankness.
We've been around for about 3 years now, as a simple exercise in dealing with large amounts of files, managing heavy traffic and gaining experience with off-the-shelf scripts. Please note that running RaviShare.com as a commercial service has not been our interest and never a priority.
So for a long time we have been subsidizing this, regarding it as a hobby, one of those pet projects you never aim to make pay for one's rent. Or the servers' rent, or the time of the people behind it.
And that was fine until a few days ago, when the whole MegaUpl0ad sham went public and a legion of download-addicts were left without their fix. Some of them seem to have come to us, and to those that played nice we said "welcome". But they were so few...
Our new visitors (or, as we prefer to call them, freeloaders), mistake RvS for some large operation. We are not, and we don't really care to become one. We respect DMCA notifications, actively remove pornography when we find it and truly dislike people who create 10 accounts in order to download multiple torrents for free. Or abuse our Rapidshare leeching feature.
Because of those, we are turning the free access to the torrent leecher off - we need to protect our paying customers and save resources. This feature has always been experimental, but that means we are the ones experimenting with things, not the freeloaders. It used to be a fair trade-off, our resources for your experience, but such recent excesses ruined it.
Don't write back to support to complain - we are way too aware of the issue. A fix will be put in place. We might run the leecher for free again, as it is a nice way to test the service. But for the few people that really overload the service (740GB in 4 days, one of the worst ones), everybody must suffer. We can only hope they'll take the hint and blame our poor quality service while heading to some other sites where downloads are not a feature, but a business model reliant on breaking the law. And yes, we believe in freedom of speech, but go tell that to someone who can help you enforce it. We have a service overload now and are kind of busy.
As for our Premium, paying clients - we really owe you an apology. It might not help you much under such circumstances, but we extended everyone's subscriptions for 3 days to compensate for the poor experience. And we will work really hard to fix it and go back to being a reasonable, less-known file hosting provider.
Until we meet again, freeloaders beware!
We have to make massive changes to our infrastructure (unplaned), including some server migration.
Torrent Module is behaving erratically
March 20th, 2011
No files will be affected, but access to existing uploads and the torrent module have been disabled for the time being to speed up transfers and prevent data corruption.
All Premium subscriptions will be extended with up to 10 days to compensate for any inconvenience caused.
Thank you for your understanding.
Planned downtime on February 12, 2011 (complete)
February 12th, 2011
We are facing some erratic behavior from the Torrent leech module - it stops from working on some of the file servers in an unpredictable way and without logging any errors.
Since this is 3rd party code, all we can do for now is raise the issue with the author and hope to get an update from them soon.
Our server admin is investigating the potential root cause of the problem from our side as well and we hope to provide a workaround in the interim.
We thank you for your continuous support and ask you to accept our apologies for any inconvenience caused.
Thank you for using our service.
Current limits changes and future plans
January 23th, 2011
We are posting to let you know that a planned maintenance window will take place with the main hosting provider for our website.
We do expect downtime during this planned service outage as they will be upgrading the Cisco and changing our routes, yet the downtime is not expected to be constant throughout the whole service window.
No files or ongoing torrent downloads will be affected.
Add a File Sharing box to your website (experimental)
January 02th, 2011
As you probably noticed recently, our overall fileserving performance has slightly degraded due to an unexpected increase in visits.
We welcome anyone who chooses our service, but there are limitations to what the installed hardware and available bandwidth can deliver.
In order to protect Premium customers, some of the limitations on the Free and Registered accounts have been reinforced - and we might do it again if faced with abusive users.
Here's a quick reminder of best practices you should follow when using our service:
- upload and download files sequentially rather than several at a time
- use the mp3 and video preview features just to test for fakes, but download the file if you want to enjoy it without interruptions
- the Rapidshare and torrent leeching for Registered users is heavily limited both in traffic and number of torrents you can leech simultaneously; upgrade to Premium to get generous quotas
- filesharing is a popular service that relies on heavy bandwidth and storage requirements; if you cannot get great performance from RaviShare.com in your region, try to find a local provider; we are best suited to serve US, Europe and the Middle East, with no local servers in Asia
- encoding videos to MP4 is based on a queue and reliant on spare server capacity; it might take between 5 minutes and several hours before your file is re-encoded; please be patient.
I will update you on the upgrade plans and new features soon.
Thank you for your continuous support.
Files transfer in progress, expect limited availability (complete)
December 29th, 2010
Now you can embed a file sharing box into your own website/blog/forum and allow your visitors to upload files to RaviShare.com without leaving your pages. This small iframe performs the same way as our regular upload form, includes a progress bar and returns the final URL after completion.
Please find below the code you need to insert in your HTML page. You can customize the text and background color to match your existing template.
This is an experimental feature and can be suspended at any time.
Intermitent service due to planned upgrade (update)
November 13th, 2010
*** UPDATE Sunday, January 02 2011 ***
The file transfer announced earlier is completed and all site features are re-enabled. Please do not hesitate to report any errors or unusual behavior you might encounter - we read all messages and appreciate your feedback.
*** Original announcement ***
Our website has been growing as predicted for two years now, but we encountered a rather unusual problem. The initial assumption in regards to the average file size stored on our file servers has been proven wrong, especially since we launched the torrent leeching.
Our partitions so far had been optimized for speed (large blocks), rather than disk footprint. With the new storage upgrade completed last week (over 30TB of raw disk space), we have the opportunity to transfer existing files to small block partitions and redesign the old ones, recovering an estimated 10% of usable disk space in the process.
We are currently migrating some of the files stored on RaviShare servers to the new SAN. Due to the initial estimate of approx. 36H/server, we decided to limit access to individual servers while the transfer takes place to reduce the I/O requests and shorten the process. Torrent leeching and MP4 encoding have been paused as well for the time being.
If you cannot download a file please return after a few hours or, even better, allow for a full day before trying again. Contingency measures are in place to allow casual uploads unhindered, including remote upload and Rapidshare.com leeching. Premium users privileges are retained, and the subscriptions will be extended with the total duration of the maintenance window (estimated to less than 48H).
For any questions or concerns please reach out to us using the provided contact form.
Thank you for your continuous support.
Twitter authentication changes affect our website
September 18th, 2010
***UPDATE 20:50, December 11 2010***
Files stored on our servers are not available during the upgrade and testing. All Premium accounts will be extended with the duration of the downtime plus a generous bonus.
We will keep you updated.
***UPDATE 14:30, December 11 2010***
We are initiating a version update of our software on all servers. Expect downtime, disconnections and limited availability of the service over the next 48H. There will be another update here once we have an ETA for completion - in the meanwhile you can follow updates on our Twitter account, @ravishare
Thank you for your continuous support.
We are preparing to deploy some upgrades to the website, mainly related to making various modules interoperable. With the advent of torrent leeching as the preferred feature of the website, we need to give you better integration with the image, mp3 and video preview functions.
The upgrade will take place on the live website over the next couple of days - ongoing downloads and uploads should not be affected.
If you experience any longer interruption of service please come back in a few hours - we might be working on the front-end pages and making the website inaccessible in the process.
If everything goes well, the normal service should resume by Wednesday morning (GMT time).
Many thanks for your understanding and support.
Mark, Operations Manager
Planned Downtime (completed)
September 13th, 2010
It seems we will not get any spare time soon - the latest changes Twitter is enforcing on all applications using their API have come to affect RaviShare.com as well - our anonymous tweeting function stopped working since we had not implemented OAuth from the beginning (it was still in Beta testing).
We are reviewing the poll results now to see how popular this function is/was with you - the actual users. We will prioritize a patch depending on the findings - until then, unfortunately, you will be forced to tweet your download links manually.
Please do not hesitate to send us your feedback - what you like or not is very important for the evolution of our service.
Mark, Operations Manager
Bandwidth Upgrade (completed)
August 12th, 2010
Thank you all for your patience - we are back to normal for now, everything seems to be in place. Torrent functionality has been re-enabled and all our servers are operational.
Premium accounts have been extended with 7 days for free if open before Friday 17th of September. For any questions do not hesitate to reach us via the Contact Us form.
Many thanks for your support.
Oliver and Team
The torrent leaching feature was interferring with the software upgrades we are running on the fileservers and was temporarily disabled. We estimate to have completed everything by Friday night and return to normal operations before Monday morning.
Thank you for your patience.
Summer is almost over and we decided to take a few days to upgrade parts of our infrastructure. The service will be unstable at best, but there should be no concern about the files already stored on our servers. Premium account will be extended accordingly.
Thank you for your understanding, as always it was much appreciated!
Mark, Operations Manager
Today we upgraded the bandwidth available on two of our fileservers - the process was not under our direct control and caused service availability to drop for several hours, depending on the server you would have tried to access during the reconfiguring of the network.
Torrent Module Errors Corrected
July 12th, 2010
We apologize for any inconvenience caused, but remain confident this is only going to improve the overall quality of our service and have no negative impact on your ongoing experience with ravishare.com.
Thank you for your patience and helpful feedback, as always it was much appreciated!
Mark, Operations Manager
Many of you probably noticed that our Torrent leeching feature is still in testing beta stages. Based on your recent feedback we were able to fix an error in the Torrent modules which had the potential to disable it on that respective server when a set of conditions were met.
Registration using Yahoo e-mail addresses
May 24th, 2010
As of today we are monitoring for any new occurrences and feel confident you will experience a more reliable service from Ravishare.com.
Many thanks for your continuous feedback and support!
Mark, on behalf of the RaviShare.com team
Some of our users experienced difficulties registering with an Yahoo e-mail address. We had a clear, traceable message today (thank you, Andre!) and were able to investigate the problem in more detail.
Planned Server Downtime on 20-04-2010
April 19th, 2010
If you registered using an Yahoo address and did not receive a confirmation e-mail shortly after (10-15 minutes the most, and check the SPAM folder as well) or the message arrived truncated/unreadable, please send us a message using the contact form and do not forget to include the e-mail address used for registration. We will be able to find your pending account and approve it, generally in less than 24H.
You also have the option of trying once more with another address. We do not send unsolicited e-mails or share the registration details with any third parties.
Until we find a more permanent solution, please accept our apologies for the inconvenience and do not hesitate to send complaints to Yahoo requesting them to prioritize messages from our server.
Gather FREE Points and Convert to Premium Membership
April 16th, 2010
*** UPDATE 09H45 ***
We are done with the fileserver hardware upgrade. The goal was to upgrade the memory to 8GB and clean any dust deposits from the fan blades and coolers.
If you notice anything unusual, please let us know.
*** UPDATE 08H00 ***
The planned maintenance update window started.
If you are missing one or more files from your account, please allow a little over one hour before attempting to upload again.
We will return with more details later.
*** ORIGINAL MESSAGE ***
Just a quick heads-up note, everybody!
Within the next hour (00H00 GMT) our datacentre team will need to do some emergency maintenance on one of their core routers in order to provide their customers with more redundant services.
This maintenance upgrade is required and some users may experience a temporary network outage of between 10 - 20 minutes. During this interval the homepage will be inaccessible, but ongoing downloads and uploads will continue undisturbed.
We do apologize for any inconvenience this may cause.
The RaviShare team is also upgrading one of the fileservers (planned for 20-04-2010, around 08H00 GMT), so do not be surprised if some of your torrents do not show up or certain files are not available for about one hour or so.
This fileserver downtime is planned and will not affect the main website. We will update our Twitter account
if we encounter any problems.
Thank you for your support!
Remote URL Upload Limitations
April 13th, 2010
We are learning interesting things from our ongoing polls. Among other suggestions, that some of our users would like to test the Premium features before committing to a purchase.
So far we have done this with free coupon codes for 3, 7 and even 30 days. We will continue to do it, especially on our Twitter account - so make sure you follow us
Today we introduced a new feature - our Registered users can now gather points from surveys and trial offers. Before commenting and complaining, please note we offer this as an ALTERNATIVE. We are not blocking downloads with surveys and overall have tried to keep the website free of animated banners and the more intrusive forms of online advertisement.
You can head over to the FREE Points
page and give it a try. Maybe those few hundreds of points you were missing for another week of Premium access are only minutes away.
Please remember we offer this feature as is and without any warranty. Use it on your own risk, but do not hesitate to send us your feedback about it.
Have a nice weekend!
Just a quick note to let you know we are limiting drastically the number of uploads / day for registered (free) users. The access to the feature is meant to help you test the website, but we have seen various forms of abuse and we want to prevent the situation from becoming unmanageable.
Premium quotas will also be adjusted - paying users will receive an extension to their remaining subscription to compensate for the reduced daily usage.
Also please note that if you cannot download any more files from another filehosting website on a particular day all you have to do is return 8-12h later and try again. We offer a generous daily quota to our Premium accounts, but limitations still apply due to large variations in file size.
As a final note we'd like to remind you we are operating mostly advertising-free and encourage you to get a Premium subscription if you find value in our services. We try to bring in more features, disk space and bandwidth, and wasting time in managing resources and policing users is keeping us from improving the service.
Do not hesitate to send us your feedback using the contact form.